Terms and Conditions

 

Overview of the General Terms and Conditions

1. Scope
2. Contractor
3. Offer and contract conclusion
4. Withdrawal
4a. Return costs when exercising the cancellation right
5. Prices and shipping costs
6. Delivery
7. Payment
8. Retention of title
More information
ordering process
Treaty text

Terms and conditions

(The following terms also include legal information on your rights under the provisions on distance contracts and e-commerce.)

1. Scope

For all deliveries and services of Sven u Susann Thiel GbR -. Genussmanufaktur to consumers (§ 13 BGB), these terms and conditions apply (AGB).

Consumer means any natural person who enters into a legal transaction for a purpose that can neither be attributed to their commercial or independent professional activity.

2. Contractor

The purchase comes with: Sven u Susann Thiel GbR, owner Sven Thiel and Susann Thiel, Töttlebener level 2, 99098 Töttleben.. You can contact our customer service for questions and complaints on weekdays from under the phone number 0176/84355338 or by e-mail at genussmanufaktur-thiel@live.de.

3. Offer and contract conclusion

3.1 The presentation of products in our online shop is not a legally binding offer but an invitation to order. Errors excepted.

3.2 By clicking the button [Order] you make a binding order for the goods listed on the order page. The purchase contract is concluded when we accept your order with an order confirmation via e-mail immediately after receiving your order.

 

Terms and conditions
4. Withdrawal

4.1 Consumers have a fourteen-day withdrawal.
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Conditions

Withdrawal

You can without giving reasons in writing (eg letter, fax, email) or cancel your contract within 14 days - if the goods before the deadline - by returning the goods revoked. The period begins upon receipt of this notification in writing, but not before receiving the goods to the consignee (in case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also does not fulfill our obligations under Article 246 § 2 in connection with § 1 paragraph 1 and 2 EGBGB and our obligations according to § 312g, paragraph 1 sentence 1 BGB in conjunction with Article 246 § 3 BGB. The revocation period is sufficient to send the revocation or thing. The revocation must be sent to:

Sven u. Susann Thiel Gbr, Töttlebener level 2, 99098 Töttleben,

genussmanufaktur-thiel@live.de

 

Consequences of Withdrawal

In the case of an effective cancellation the mutually received benefits are to be returned and any benefits (eg interest) surrendered. If you can not or in part, or only return them in a deteriorated condition give us the performance received and benefits (eg benefits), you have to compensate us accordingly. For the deterioration and derived benefits, you must pay compensation only to the extent the use or the deterioration is due to a deal with the matter, beyond the consideration of the characteristics and functioning. By "testing the properties and functioning" means the testing and trying out the goods as is possible and customary in a shop. Transportable items are to be returned at our risk. You have to bear the cost of returning the goods if the delivered goods ordered and corresponds to the price of the back does not exceed an amount of 40 euros or if you are at a higher price the thing at the time of the revocation yet the return or a have provided contractually agreed partial payment. Otherwise, the return is free for you. Not parcel things are picked up. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you with the dispatch of your revocation or thing for us with their receipt.

End of the cancellation

 

The right does not apply to distance contracts
- The supply of goods that are produced according to customer specifications or
- Are clearly tailored to personal needs or
- Which are not suitable due to their condition for a return or
- Whose expiration date has passed.


4a. Return costs when exercising the cancellation right

Exercise your legal right of cancellation (see cancellation policy), you have to bear the cost of returning the goods if the delivered goods ordered corresponds and if the price returned does not exceed an amount of 40 euros or higher if you price have not yet made the thing at the time of revocation the consideration or a contractually agreed partial payment. Otherwise, the return is free for you.

5. Prices and shipping costs

5.1 The stated on the product pages include VAT and other price components.

5.2 Information on additional shipping costs, see the shipping cost reduction.

6. Delivery

6.1 Delivery takes place within Germany with usual transportation providers.

6.2 Information about delivery times can be found on the product page.

7. Payment

7.1 Payment is either via payment methods that can be selected during the order process.

7.2 The right to set off is available only if your claims are legally established in court or are undisputed or acknowledged in writing by us.

7.3 You can only exercise if the claims from the same contract.

8. Retention of title

Until full payment the goods remain our property.

More information

Ordering process
 

If you have found the desired product, you can put this obligation by clicking the button in the shopping basket. The contents of the basket can be at any time by clicking the button [Cart] binding. The products can be removed from the shopping cart at any time by clicking the button [Delete] again. If you want to buy the products in your cart, click the button [Checkout]. Please then enter your data. The mandatory fields are marked with an *. Registration is not required. Your data is encrypted. After entering your data and select the payment method you get via the button [Mode Check] to the order page, where you can check your entries again. By clicking the button [Order] you complete the ordering process. The process can be interrupted at any time by closing the browser window. On the individual pages for more information, for example, to correction options.

Treaty Text

The contract text is stored on our internal systems. The general terms and conditions, you can at any time on this page. Unless you have created an account, you can view your account information at any time under 'Customer Login'. The order information is sent to you via e-mail. After completion of the order the contract for security no longer accessible over the Internet.



Others

The utilization of the images and text, even in part, is punishable under copyright law without the consent of Sven u. Susann Thiel GbR. This also applies to reproduction, translation, microfilming and processing with electronic systems.